Everything You Need to Know Before Booking Your Trip with CDEBTrip.
Planning your dream trip to China? We’ve gathered the most common questions travelers ask about booking, customizing, and enjoying a private China tour with Chengdu Everbright International Tour (CDEBTrip). From visa support and payment options to safety and tour flexibility — here’s everything you need to know.
Booking & Payment
1. How do I book a tour with CDEBTrip?
You can book directly on our website by selecting your preferred trip and clicking “Check Availability” or “Plan My Trip.” Fill out the inquiry form with your travel details, and our travel consultant will confirm your itinerary and quote before finalizing your booking.
2. How much deposit is required to confirm a booking?
We usually require a 20% deposit to secure your reservation. The remaining balance can be paid after your final itinerary and travel dates are confirmed.
3. Can I pay the balance later or on arrival?
Yes. The balance is typically due 15 days before departure, depending on your trip type. For certain private tours, balance payment upon arrival in China can be arranged by agreement.
4. What payment methods do you accept?
We currently accept PayPal, Alipay, WeChat Pay, and bank transfers. PayPal is recommended for fast, secure international payments.
5. What happens after I make the deposit?
You’ll receive a booking confirmation email summarizing your itinerary, payment details, and next steps. Our consultant will continue to assist you with visas, flight arrangements, and any special requests before your trip begins.
Customization & Itineraries
6. Can I customize my China tour itinerary?
Absolutely! Most of our tours are 100% customizable. You can adjust destinations, hotel standards, activities, or travel dates according to your preferences. Simply mention your ideas in the inquiry form.
7. Do you offer private tours or small group tours?
We specialize in private and tailor-made tours for couples, families, and small groups. This means flexible schedules, private vehicles, and dedicated guides — no sharing with strangers.
8. Can you arrange family or corporate trips?
Yes. We regularly design family-friendly holidays, company incentive trips, and educational tours. Just tell us your goals, and we’ll plan a suitable program.
9. How flexible are the travel dates?
We can start your tour on any date that fits your flight schedule, subject to hotel and guide availability. Early booking ensures more flexibility, especially during peak seasons.
Visa & Travel Preparation
10. Do I need a visa to visit China?
Most travelers require a tourist (L) visa to enter China. Some countries enjoy visa-free entry for short stays. Please check current requirements with your nearest Chinese Embassy.
11. Can you provide a visa invitation letter?
Yes. Once your booking is confirmed, we can issue a travel confirmation letter or invitation to support your visa application.
12. When is the best time to visit China?
China is a year-round travel destination, offering something unique in every season.
Spring (March–May) – Ideal for mild weather, cherry blossoms, and cultural city tours such as Chengdu or Hangzhou.
Summer (June–August) – Great for highland escapes like Yunnan, Tibet, or Western Sichuan Grasslands, where the weather is cooler and landscapes are lush.
Autumn (September–November) – The most colorful and comfortable season, perfect for Beijing, Xi’an, and Guilin.
Winter (December–February) – A magical time to explore Harbin Ice & Snow Festival, Changbai Mountain, and hot-spring destinations.
With CDEBTrip, you can find seasonal themed tours all year long — from winter wonderland adventures in the northeast to spring flower journeys and autumn photography trips in western China.
13. What should I pack for my China trip?
Pack according to season and destination. Comfortable shoes, layered clothing, a reusable water bottle, and basic medication are recommended. Don’t forget your passport, visa, and travel insurance details.
During the Tour
14. What kind of hotels do you use?
We use carefully selected 4-diamond or boutique hotels that balance comfort, cleanliness, and local charm. Upgrades to luxury or international chains are available upon request.
15. Do your guides speak English?
Yes. We work with licensed, English-speaking local guides who are professional, friendly, and deeply knowledgeable about local culture and history.
16. Is transportation included?
All private tours include comfortable air-conditioned vehicles with experienced drivers. High-speed trains or domestic flights can also be arranged as part of your package.
17. What if I need help during the trip?
We offer 24/7 customer support via WhatsApp, WeChat, and email. You’ll also have direct contact with your guide and local service team throughout your journey.
Refunds, Cancellations & Changes
18. What is your cancellation policy?
Cancellations made at least 12 days before departure are generally refundable, excluding international transaction fees. For cancellations within 12 days of departure, the refund amount depends on your specific trip type and supplier conditions. Please review our Refund & Cancellation Policy for full details.
19. Can I change my travel dates after booking?
Yes. Changes are possible if notified early and subject to availability. Your consultant will help reschedule without extra fees whenever possible.
20. Will I get a refund if my visa is refused?
If your visa application is rejected due to personal reasons or incomplete documentation, the cancellation will be processed in accordance with our standard refund policy.
Safety, Health & Insurance
21. Is it safe to travel to China now?
Yes. China is one of the safest countries for international travelers, with low crime rates and excellent tourism infrastructure. Our team constantly monitors local travel updates for your peace of mind.
22. Do I need travel insurance?
Yes, we strongly recommend comprehensive travel insurance covering medical expenses, trip cancellation, and personal belongings. Please arrange this before departure.
23. What are your health and hygiene measures?
All hotels, vehicles, and restaurants in our tours meet local hygiene and safety standards. We partner only with reliable suppliers and regularly inspect services to ensure traveler comfort.
Other Services
24. Do you arrange airport pickup and drop-off?
Yes. Private airport transfers are included in most packages. Your guide or driver will meet you with a name sign upon arrival.
25. Do you offer group discounts or special offers?
Yes. We provide discounts for families, groups, and repeat travelers. Occasionally, we run seasonal promotions — subscribe to our newsletter to stay updated.
26. Can I join your affiliate or partner program?
Absolutely. If you’re a travel blogger, agency, or content creator, join our Affiliate Program and earn 5% commission on every successful booking you refer.
Still Have Questions?
If your question isn’t listed here, feel free to contact us at info@tour.xmcxw.com or message us on WhatsApp / WeChat for quick assistance.
Ready to start planning? Send us an inquiry.
